Our Return Mailing Address Is:
Wealthy Hair
193 South Mountain Way Drive
Orem, UT 84058
Please call toll free
Frequently Asked Questions
Please read our FAQ before sending us a message.
What kind of hair is are the hair extensions products made of?
All our hair products are made from 100 percent pure human virgin remy cuticle hair from a single donor.
What is lifespan of my hair extensions?
It depends of how you use and care for it. It will last between three months to 2 years if properly handled. Please visit our use and care page for helpful tips on how to keep the longevity and beauty of your virgin hair extensions here: https://wealthyhair.com/expert-advice/ordering-guide-tips/how-to-care-for-virgin-hair-weave-extensions
Can I flat iron or curl my hair extensions?
Yes. Since the hair a natural hair, it can withstand household styling tools such as curling irons and flat irons. You can even wash, set and style - just like your natural hair. Take note that the hair could be damaged with product overuse.
Can I change the color of my hair extensions?
Yes, but we recommend that you should use an experienced hair colorist to color the hair to get the best results.
What is the type of lace are used for the closures, frontals, and 360 frontals?
We only use Swiss lace because it is very thin, soft, and the least detectable.
What is baby hair?
Baby hair is same texture hair as the entire lace piece but shorter hair knotted around the front perimeter of the lace piece. Baby hair makes the hairline look more natural and also helps the lace piece be more versatile and helps cover the edges of the lace.
Do I need to login to buy?
You are not required to as you can check out as a guest, but creating an account with Wealthy Hair is quick and easy. It will allow you to move through our checkout quicker for your future orders. You can also store multiple shipping addresses, gain access to your order history, and much more.
I can't remember my password, how do I find it?
You can click on the Forgot Password link and enter your username or email address. We will then email it to you right away! Please check your spam/junk folder if you don't see it within a few minutes.
What methods of payment are accepted?
We accept all major credit cards such as Visa, Master Card, American Express, Discover, and also PayPal. All payments are processed securely through an encrypted payment page. You can also pay with your PayPal balance and even use their 6 months financing if you qualify through their financing program.
Is entering my credit card info here safe?
All payments are processed securely through PayPal's encrypted payment page. Which uses the latest and greatest in security technology! A SSL certificate is used to secure the payment page and API endpoints. These certificates are using the SHA-256 algorithm and VeriSign’s 2048-bit G5 Root Certificate. Which is as rock solid as you can get. 🙂
Do you ship to my country?
Yes we ship worldwide! 🙂
How much is shipping?
Shipping within the USA is only $9.85 for USPS Priority Shipping and we also offer express shipping as well which is $28.50 within the USA. For shipping anywhere else worldwide the cost for standard shipping is $9.93 and worldwide express shipping is $35. Tracking numbers are included with all shipments.
How long will it take for my items to arrive?
You will normally get your package within 1 to 3 business days if in the USA any where else worldwide takes between 9 to 16 business days... Unless of course there is some crazy weather issue or other issues that arise with delivery company services, as we cannot prevent those.
How do I return / exchange items?
To return or exchange any item, all you need to do is to email at Help@WealthyHair.com to inform us that you want to return or exchange your UNUSED, non-damaged hair within 30 days of when you placed the order. Once we receive it in the mail from you and have confirmed that it is still indeed in the same brand new, unused condition that we sent it to you in, we will refund your payment method that you used when you bought it from us or ship you the items you want in exchange.
If there is a cost difference for the exchange, we will either refund you the difference or you will be required to pay the additional price if it costs more for the items you want to exchange. Orders will not be shipped to you until any additional costs are paid.
We strongly recommend getting a tracking number and shipping insurance from the shipping company you choose to return with. We are not responsible for any lost, damaged, or stolen goods that are sent back to us for any returns or exchanges. If you obtain a tracking number, please email us the tracking number so we can also be on the lookout for your return as well.
All shipments to us are your responsibility and we will not pay for return or exchange shipping costs unless it was a mistake on our end and/or you received incorrect items. Only then will we cover the return shipping costs by emailing you a shipping label that can printed out and put on a box/bag to ship back to us with.
Here is a link to our full detailed refunds policy page: https://wealthyhair.com/shipping-policy
If there is a cost difference for the exchange, we will either refund you the difference or you will be required to pay the additional price if it costs more for the items you want to exchange. Orders will not be shipped to you until any additional costs are paid.
We strongly recommend getting a tracking number and shipping insurance from the shipping company you choose to return with. We are not responsible for any lost, damaged, or stolen goods that are sent back to us for any returns or exchanges. If you obtain a tracking number, please email us the tracking number so we can also be on the lookout for your return as well.
All shipments to us are your responsibility and we will not pay for return or exchange shipping costs unless it was a mistake on our end and/or you received incorrect items. Only then will we cover the return shipping costs by emailing you a shipping label that can printed out and put on a box/bag to ship back to us with.
Here is a link to our full detailed refunds policy page: https://wealthyhair.com/shipping-policy
What if I change my mind?
If you change your mind on a purchase or exchange, and if it is before the products has been shipped out to you, please contact us by phone at 1-855-500-4321 and/or email at Help@WealthyHair.com AS SOON AS POSSIBLE so we can cancel, refund, or void your order and/or payment. If we have already shipped your order to you, you must ship it back to us at your expense. Only once we receive the items back from you we will refund your payment.
We strongly recommend getting a tracking number and shipping insurance from the shipping company you choose to return with. We are not responsible for any lost, damaged, or stolen goods that are sent back to us for any returns or exchanges. If you obtain a tracking number, please email us the tracking number so we can help be on the lookout for your return as well.
All shipments to us are your responsibility and we will not pay for return or exchange shipping costs unless it was a mistake on our end and/or you received incorrect items. Only then we will cover the return shipping costs by emailing you a shipping label that can be printed out and put on a box/bag to ship back to us with.
We strongly recommend getting a tracking number and shipping insurance from the shipping company you choose to return with. We are not responsible for any lost, damaged, or stolen goods that are sent back to us for any returns or exchanges. If you obtain a tracking number, please email us the tracking number so we can help be on the lookout for your return as well.
All shipments to us are your responsibility and we will not pay for return or exchange shipping costs unless it was a mistake on our end and/or you received incorrect items. Only then we will cover the return shipping costs by emailing you a shipping label that can be printed out and put on a box/bag to ship back to us with.
What are the differences between Indian Remy Hair, Brazilian Remy Hair, Peruvian Remy Hair, and Malaysian Remy Hair?
If you are starting out, we highly recommend going with Virgin Brazilian because it blends easily with many hair textures, is very durable, straightens easily (if you use a flat iron) and holds curls for a long time.
- Virgin Brazilian Remy– This is our best selling type of virgin hair because not only is it very soft, very durable, it is also ideal for a full look, as the Brazilian hair has a thick hair strand. Virgin Brazilian hair is also very easy to blend with for African Americans regardless of their natural hair texture. We highly recommend Virgin Brazilian for women who have relaxed hair or are transitioning to their natural hair and need something that looks natural on them. Because of it’s density, Virgin Brazilian will hold curls for a long time as well.
- Virgin Malaysian Remy- It is very light weight and soft. It is our second most popular type of virgin remy after the Virgin Brazilian Remy. Virgin Malaysian is silkier than Brazilian Remy. It blends very well with African American hair and also the hair of people of Asian heritage. It is also very popular with celebrities such as Beyonce.
- Virgin Peruvian Remy– This is our silkiest virgin remy that we offer and it is popular for people that are looking for natural straight or relaxed yaki hair textures. It is also very light and you can easily wear many bundles without it weighing down your head. It does not swell too much and it straightens very easily when a flat iron is used.
- Virgin Indian Remy– Virgin Indian remy is hair that is donated to Indian temples and the donors are usually from India. Virgin Indian remy is very versatile and easily blends with African American, Caucasian and Asian hair textures. It is more course than both Virgin Peruvian Remy and Virgin Malaysian Remy.
What is a Lace Closure?
Lace closures are thin hair pieces made of lace which are only a few inches long and wide so that they lay flat on your head. Lace closures ensure that all of your hair is being protected while you color and blend the textures of your weave, allowing for endless coloring and hair dyeing without all of the problems and worries of color blending with your own natural hair.
How many bundles/packs of hair do I need for a full head sew-in?
The number of bundles/hair packs necessary for a full head sew-in is solely variant upon the lengths of the bundles you are purchasing. Since each bundle is the exact same in weight, keep in mind that the longer the hair, the shorter the width of the weft.
Here is our guide:
Hair 12” through 18” in length:
We recommend a minimum of 2 bundles/packs, though 2 should most often times cover your full head sew-in. We recommend 3 bundles if you are seeking a very full look.
Note: We also recommend one lace closure if you are wanting to cover up your own hair or in the event you are bald, balding, or thinning out in the front or top of your head.
Hair 20”+ in length:
We recommend a minimum of 3 bundles, though 3 bundles will most often times cover your full head sew-in. We recommend 4 to 5 bundles if you are seeking a very full look.
Note: We also recommend one lace closure if you are wanting to cover up your own hair or in the event you are bald, balding, or thinning out in the front or top of your head.
Here is our guide:
Hair 12” through 18” in length:
We recommend a minimum of 2 bundles/packs, though 2 should most often times cover your full head sew-in. We recommend 3 bundles if you are seeking a very full look.
Note: We also recommend one lace closure if you are wanting to cover up your own hair or in the event you are bald, balding, or thinning out in the front or top of your head.
Hair 20”+ in length:
We recommend a minimum of 3 bundles, though 3 bundles will most often times cover your full head sew-in. We recommend 4 to 5 bundles if you are seeking a very full look.
Note: We also recommend one lace closure if you are wanting to cover up your own hair or in the event you are bald, balding, or thinning out in the front or top of your head.
How much does each bundle/pack of hair weigh?
Each bundle/pack of hair weighs a total of 100 grams/3.5 ounces.
What items are kept in stock?
Body Wave Hair Style:
Extensions 12” through 28” in length
Natural Straight Hair Style:
Extensions 12” through 26” in length
Island Curl Hair Style:
Extensions 12” through 24” in length
Yaki Relaxed Straight Hair Style:
Extensions 12” through 20” in length
Body Wave, Island Curl, & Natural Straight Lace Closures:
Closures 12” through 16” in length
Extensions 12” through 28” in length
Natural Straight Hair Style:
Extensions 12” through 26” in length
Island Curl Hair Style:
Extensions 12” through 24” in length
Yaki Relaxed Straight Hair Style:
Extensions 12” through 20” in length
Body Wave, Island Curl, & Natural Straight Lace Closures:
Closures 12” through 16” in length
What is Virgin Remy Ponytail Hair?
Virgin Remy Hair is human hair taken directly from a multitude and variety of donors. The hair is chemically unprocessed and has not been permed, hard washed, bleached, and is free from any dyes.
We take a lot of pride in the fact that we only use Virgin Remy Ponytail Human Hair. The advantage is that you are getting much more consistency with all of the hair strains because it is not a mix of multiple individuals' hair, but rather the hair cut from a ponytail from a single human donor.
Regarded to be the finest quality of human hair, Virgin Remy Ponytail Human Hair is collected in a way that leaves the hair's cuticles unstripped and left completely intact. This process of collection preserves the hair cuticles and keeps the follicles going in only one single direction, allowing for the elimination of tangling issues normally found in low quality and non-Remy hair. This process also creates extensions that are extremely natural in appearance. Virgin Remy Ponytail Hair is the most premium hair currently available on the market.
We take a lot of pride in the fact that we only use Virgin Remy Ponytail Human Hair. The advantage is that you are getting much more consistency with all of the hair strains because it is not a mix of multiple individuals' hair, but rather the hair cut from a ponytail from a single human donor.
Regarded to be the finest quality of human hair, Virgin Remy Ponytail Human Hair is collected in a way that leaves the hair's cuticles unstripped and left completely intact. This process of collection preserves the hair cuticles and keeps the follicles going in only one single direction, allowing for the elimination of tangling issues normally found in low quality and non-Remy hair. This process also creates extensions that are extremely natural in appearance. Virgin Remy Ponytail Hair is the most premium hair currently available on the market.
What is the best way to care for the hair to keep it looking good?
With proper care, it should last you many months. Here are a few must-read tips to help you along the way.
- Always brush your hair before going to bed. Always use a wide-tooth brush or detangling comb and gently brush the hair while holding it down with your other hand to prevent unnecessary tension and pulling.
- Before shampooing your hair, always detangle it. Always wash your hair gently in a downward motion using your fingers. Do not scrub or bunch the hair together as this will cause the cuticles to open up and rub against each other which would then cause tangling.
- Always condition your hair with a moisturizing conditioner such as silicon mix. This alone will make a huge difference.
- Every 4 times or so you wash your hair, add one tablespoon of apple cider vinegar to your shampoo and water mix. Apple cider vinegar will clarify it, add shine, and remove build-up from your hair.
- You can also condition wash your hair, this means skipping the shampoo and using your conditioner just like you would your shampoo.
- If possible, be patient with your hair weave and let it air dry after washing it.
- Apply a small amount of coconut oil 2 to 3 times per week as required.
- Avoid alcohol-based products for your hair as alcohol is very drying to hair.
- Moisturize your hair as needed with high-quality leave-in moisturizers and conditioners.
- Last but not least, our weave extensions are very high quality, very little product is needed. Do not weigh down your hair by using too many unnecessary products.
What is the quality grade level of the hair?
10A We only offer the highest quality level of hair available on the market.